Job Description

• Hiring and Onboarding instructors
• Will be handling calls/ mails
• Managing CRM tools
• Counselling students about courses
• Scheduling Demo/ Batches
• Scheduling calendars
• Acting as a bridge between instructors, students and management
• Helping students in Placements
• Doing research on job portals like Naukri, linkedin For finding jobs and internships for students
• Signing contract agreements with instructors
• Increasing the walking count at the campus
• Allocating batches/classes to the students
• Creating graphics for various course activities
• Making final announcements about batches and demos
• Resolving students and trainers queries
• Planning and budgets for the courses
• Conducting guest webinars/ seminars for the alumni
• Managing finance activities like collecting payments, sending payment reminders
• Creating profit/loss statements for finance reports
• Taking feedbacks from the students and the trainers on a timely basis
• Recording testimonials of the students and posting on social media platforms
• Creating and managing alumni data for alumni connections

Role : Program Manager
Industry Type : Education
Functional Area : Management, Operations, Admin
Employment Type : Full Time, Permanent
Role Category : Program Management
Education
UG : Any Graduate
PG : Any Post Graduate

Job Description

• Hiring and Onboarding instructors
• Will be handling calls/ mails
• Managing CRM tools
• Counselling students about courses
• Scheduling Demo/ Batches
• Scheduling calendars
• Acting as a bridge between instructors, students and management
• Helping students in Placements
• Doing research on job portals like Naukri, linkedin For finding jobs and internships for students
• Signing contract agreements with instructors
• Increasing the walking count at the campus
• Allocating batches/classes to the students
• Creating graphics for various course activities
• Making final announcements about batches and demos
• Resolving students and trainers queries
• Planning and budgets for the courses
• Conducting guest webinars/ seminars for the alumni
• Managing finance activities like collecting payments, sending payment reminders
• Creating profit/loss statements for finance reports
• Taking feedbacks from the students and the trainers on a timely basis
• Recording testimonials of the students and posting on social media platforms
• Creating and managing alumni data for alumni connections

Role : Program Associate
Industry Type : Education
Functional Area : Management, Operations and Counselllng
Employment Type : Full Time, Permanent
Role Category : Program Associate
Education
UG : Any Graduate
PG : Post Graduate

Job Description

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Role : HR Manager
Industry Type : Education
Functional Area : Recruitment, HR
Employment Type : Full Time, Permanent
Role Category : HR
Education
UG : Any Graduate
PG : Post Graduate

Job Description

• Strategize and achieve successful career outcomes for the graduating class through a robust campus recruitment process.
• Achieve individual targets assigned for the annual recruitment process, summer internships and live projects. Support other team members wherever required.
• Convert new accounts through structured market outreach.
• Plan and engage with corporates for strategic activities including guest lectures, panel discussions, conclaves, workshops, competitions, etc.
• Manage and support student career services, including career counselling, grooming and helping in the preparation of students for facing interviews.
• Work with key stakeholders including Alumni, Faculty, Administration, Marketing & Admissions teams to achieve both career services and larger institutional objectives.
• Well networked in the corporate HR community. Experience in working with senior professionals in HR and functional leaders, having a track record of closing the deals.
• Achieving Placement and Internship targets.
• Create new placement partner’s basis placement load across schools and managing existing placement partners for repurchase of placements, internships
• Student counselling sessions in house for graduation outcomes.
• Corporate Engagement activities like Guest Lectures, Student Trainings, Conclaves, Workshops etc.

Role : Placement Officer
Industry Type : Education
Functional Area : Placements, Student Coordination
Employment Type : Full Time, Permanent
Role Category : Admin / HR
Education
UG : Any Graduate
PG : Post Graduate

Job Description

• Attend networking events, community events and hearings to generate leads
• Contact prospective customers by both telephone and email
• Market Research to develop warm leads
• Vet lead list for warm and cold leads
• Identify prospects that fit the target demographic
• Use product knowledge to showcase the solutions that our company can offer to prospects
• Up sell additional products as need arises
• Use database, CRM, or other software to track progress with new prospects
• Report weekly sales goals and objectives to regional leaders
• Negotiate price with clients who are interested in making bulk orders
• Maintain contact with existing clients to make sure they are satisfied and request referrals
• Attend trainings to stay up to date with the specifications of new products and service offerings

Role : Outbound Sales Executive
Industry Type: Education
Functional Area : Outbound Sales
Employment Type : Full Time, Permanent
Role Category : Sales
Education
UG : Any Graduate
PG : Post Graduate

Job Description

• Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards.
• Facilitate sales of all services according to company and client requirement.
• Coordinate with customers and avoid any discontinuation from his or her end.
• Assist customers with all knowledge on products and services and perform required repairs and prepare bills for same.
• Administer all customer complaints and ensure timely resolution within required guidelines.
• Supervise all unresolved compliant for sales.
• Perform troubleshoot on all customer service issues and schedule all field service calls as required.
• Manage and process and correspondence with customers.
• Schedule all customer appointments according to procedures and documents all customer transactions and prepare required paperwork.
• Prepare all new contracts and handle all incoming calls for same.
• Analyze all client requirements and assist to prepare all service contracts and facilitate sales for same.
• Perform all follow up for all outbound calls.
• Supervise all on line chat sales calls for clients.
• Ensure optimal level of client satisfaction at all times and process all orders on phone.

Role : Inbound Sales Executive
Industry Type : Education
Functional Area : Inbound Sales
Employment Type : Full Time, Permanent
Role Category : Sales
Education
UG : Any Graduate
PG : Post Graduate

Job Description

• Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
• Develop, implement, and maintain quality assurance protocols
• Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
• Actively pursue strategic and operational objectives
• Ensure operational activities remain on time and within a defined budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution

• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional support teams in improving the proprietary tools and systems
• Work closely with legal and safety departments to make sure activities remain compliant
• Oversee materials and inventory management
• Conduct budget reviews and report cost plans to upper management

Role : Operations Manager
Industry Type : Education
Functional Area : Operations, Admin
Employment Type : Full Time, Permanent
Role Category : Operations
Education
UG : Any Graduate
PG : Post Graduate