Digital Marketing Manager

Job Description Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns Design, build and maintain our social media presence Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) Identify trends and insights, and optimize spend and performance based on the insights Brainstorm new and creative growth strategies Plan, execute, and measure experiments and conversion tests Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with agencies and other vendor partners Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate Role : Digital Marketing Manager Industry Type : Education Functional Area : Marketing, Advertising, MR, PR, Media Planning Employment Type : Full Time, Permanent Role Category : Creative Education : UG : Any Graduate PG : Post Graduate

Job Description Study design briefs and determine requirements Schedule projects and define budget constraints Conceptualize visuals based on requirements Prepare rough drafts and present ideas Develop illustrations, logos and other designs using software or by hand Use the appropriate colors and layouts for each graphic Work with copywriters and creative director to produce final design Test graphics across various media Amend designs after feedback Ensure final graphics and layouts are visually appealing and on-brand Role :Graphic Designer Industry Type : Education Functional Area : Design, Creative, User Experience Employment Type : Full Time, Permanent Role Category : Creative Education : UG : Any Graduate PG : Any Postgraduate

Research industry-related topics (combining online sources, interviews and studies) Write clear marketing copy to promote our products/services Prepare well-structured drafts using Content Management Systems Proofread and edit blog posts before publication Submit work to editors for input and approval Coordinate with marketing and design teams to illustrate articles Conduct simple keyword research and use SEO guidelines to increase web traffic Promote content on social media Identify customers’ needs and gaps in our content and recommend new topics Ensure all-around consistency (style, fonts, images and tone) Update website content as needed Role : Content Writer Industry Type : Education Functional Area : Design, Creative, User Experience, Editing, Content Employment Type : Full Time, Permanent Role Category : Creative Education UG : Any Graduate PG : Any Post Graduate

Job Description Write clear, attractive copy with a distinct voice Interpret copywriting briefs to understand project requirements Collaborate with designers, PR and other professionals on large- and small-scale marketing projects (e.g. email campaigns and landing pages) Conduct high-quality research and interviews Edit and proofread copy as needed Use SEO principles to maximize copy’s reach Source images and other content. Role : Copywriter Industry Type : Education Functional Area : Design, Creative, User Experience, Editing, Content Employment Type : Full Time, Permanent Role Category : Creative Education UG : Any Graduate PG : Any Post Graduate

Front Office Executive

Job Description Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and Welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc. Role : Front Office Executive Industry Type : Education Functional Area : Executive Assistant, Front Office, Data Entry Employment Type : Full Time, Permanent Role Category : Admin Education UG : Any Graduate PG : Any Post Graduate

Job Description Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Role : Customer Support Industry Type : Education Functional Area : Customer Service, Operations Employment Type : Full Time, Permanent Role Category : Customer Support Education UG : Any Graduate PG : Any Post Graduate

Job Description Hiring and Onboarding instructors Will be handling calls/ mails Managing CRM tools Counselling students about courses Scheduling Demo/ Batches Scheduling calendars Acting as a bridge between instructors, students and management Helping students in Placements Doing research on job portals like Naukri, linkedin For finding jobs and internships for students Signing contract agreements with instructors Increasing the walking count at the campus Allocating batches/classes to the students Creating graphics for various course activities Making final announcements about batches and demos Resolving students and trainers queries Planning and budgets for the courses Conducting guest webinars/ seminars for the alumni Managing finance activities like collecting payments, sending payment reminders Creating profit/loss statements for finance reports Taking feedbacks from the students and the trainers on a timely basis Recording testimonials of the students and posting on social media platforms Creating and managing alumni data for alumni connections Role : Program Manager Industry Type : Education Functional Area : Management, Operations, Admin Employment Type : Full Time, Permanent Role Category : Program Management Education UG : Any Graduate PG : Any Post Graduate

Job Description Hiring and Onboarding instructors Will be handling calls/ mails Managing CRM tools Counselling students about courses Scheduling Demo/ Batches Scheduling calendars Acting as a bridge between instructors, students and management Helping students in Placements Doing research on job portals like Naukri, linkedin For finding jobs and internships for students Signing contract agreements with instructors Increasing the walking count at the campus Allocating batches/classes to the students Creating graphics for various course activities Making final announcements about batches and demos Resolving students and trainers queries Planning and budgets for the courses Conducting guest webinars/ seminars for the alumni Managing finance activities like collecting payments, sending payment reminders Creating profit/loss statements for finance reports Taking feedbacks from the students and the trainers on a timely basis Recording testimonials of the students and posting on social media platforms Creating and managing alumni data for alumni connections Role : Program Associate Industry Type : Education Functional Area : Management, Operations and Counselllng Employment Type : Full Time, Permanent Role Category : Program Associate Education UG : Any Graduate PG : Post Graduate

Job Description Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain pay plan and benefits program Assess training needs to apply and monitor training programs Report to management and provide decision support through HR metrics Ensure legal compliance throughout human resource management Role : HR Manager Industry Type : Education Functional Area : Recruitment, HR Employment Type : Full Time, Permanent Role Category : HR Education UG : Any Graduate PG : Post Graduate

Job Description Strategize and achieve successful career outcomes for the graduating class through a robust campus recruitment process. Achieve individual targets assigned for the annual recruitment process, summer internships and live projects. Support other team members wherever required. Convert new accounts through structured market outreach. Plan and engage with corporates for strategic activities including guest lectures, panel discussions, conclaves, workshops, competitions, etc. Manage and support student career services, including career counselling, grooming and helping in the preparation of students for facing interviews. Work with key stakeholders including Alumni, Faculty, Administration, Marketing & Admissions teams to achieve both career services and larger institutional objectives. Well networked in the corporate HR community. Experience in working with senior professionals in HR and functional leaders, having a track record of closing the deals. Achieving Placement and Internship targets. Create new placement partner’s basis placement load across schools and managing existing placement partners for repurchase of placements, internships Student counselling sessions in house for graduation outcomes. Corporate Engagement activities like Guest Lectures, Student Trainings, Conclaves, Workshops etc. Role : Placement Officer Industry Type : Education Functional Area : Placements, Student Coordination Employment Type : Full Time, Permanent Role Category : Admin / HR Education UG : Any Graduate PG : Post Graduate

Outbound Sales Executive

Job Description Attend networking events, community events and hearings to generate leads Contact prospective customers by both telephone and email Market Research to develop warm leads Vet lead list for warm and cold leads Identify prospects that fit the target demographic Use product knowledge to showcase the solutions that our company can offer to prospects Up sell additional products as need arises Use database, CRM, or other software to track progress with new prospects Report weekly sales goals and objectives to regional leaders Negotiate price with clients who are interested in making bulk orders Maintain contact with existing clients to make sure they are satisfied and request referrals Attend trainings to stay up to date with the specifications of new products and service offerings Role : Outbound Sales Executive Industry Type : Education Functional Area : Outbound Sales Employment Type : Full Time, Permanent Role Category : Sales Education UG : Any Graduate PG : Post Graduate

Inbound Sales Executive

Job Description Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards. Facilitate sales of all services according to company and client requirement. Coordinate with customers and avoid any discontinuation from his or her end. Assist customers with all knowledge on products and services and perform required repairs and prepare bills for same. Administer all customer complaints and ensure timely resolution within required guidelines. Supervise all unresolved compliant for sales. Perform troubleshoot on all customer service issues and schedule all field service calls as required. Manage and process and correspondence with customers. Schedule all customer appointments according to procedures and documents all customer transactions and prepare required paperwork. Prepare all new contracts and handle all incoming calls for same. Analyze all client requirements and assist to prepare all service contracts and facilitate sales for same. Perform all follow up for all outbound calls. Supervise all on line chat sales calls for clients. Ensure optimal level of client satisfaction at all times and process all orders on phone. Role : Inbound Sales Executive Industry Type : Education Functional Area : Inbound Sales Employment Type : Full Time, Permanent Role Category : Sales Education UG : Any Graduate PG : Post Graduate

Job Description Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization Develop, implement, and maintain quality assurance protocols Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity Actively pursue strategic and operational objectives Ensure operational activities remain on time and within a defined budget Track staffing requirements, hiring new employees as needed Oversee accounts payable and accounts receivable departments Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service Partner with cross-functional support teams in improving the proprietary tools and systems Work closely with legal and safety departments to make sure activities remain compliant Oversee materials and inventory management Conduct budget reviews and report cost plans to upper management Role : Operations Manager Industry Type : Education Functional Area : Operations, Admin Employment Type : Full Time, Permanent Role Category : Operations Education UG : Any Graduate PG : Post Graduate

Work With Us

At Digital Nest, we support the innovative minds that help us to grow! We realize that employees are the greatest backbones for our success stories and we therefore assist them with vertical or horizontal growth that will help them develop their skills they are passionate about.

Solving the real challenges or surfacing product ads in just the right place, we develop new business opportunities while increasing the use of our training offerings. Our online training specialization assists us in conquering the overseas market too, thereby marking us the best training institute worldwide.

2012

Establishment

10,000+

Learners

10+ Countries

Global Presence

45

Employees

3 Branches

in Hyderabad

4.6 *

Avg Rating

State of the Art Infrastructure

Office designed to Innovate, Inspire and Motivate you to work whilst making you feel like Home. Digital Nest has Magnificent Infrastructure, comparable to the best in town, some of the outstanding features include :

Spacious Rooms with a mix of fun + professional Ambience
Unique Social Media Themed infrastructure gives a modern outlook to our office
When you need a break, we have a game area, break area and a kitchen to get you back on track
We also have Structured Individual Cabins so you can have your undivided attention on work
Our motivating wall art and paintings boosts you up to get those Creative Juices flowing

Why Choose Digital Nest?

Working with us goes far beyond just having a job to make ends meet. Fueled by purpose and rewarded by personal fulfillment, We offer more than just standard career opportunities

Work with Like – minded Hard working Professionals

Challenging and Exciting Work Environment

Room to learn and flourish with the company

Enticing Rewards and Incentives

Work in a fun + motivating office space

Wide Range of Office Events where you can Gain Exposure

Pranathi Badula

Program Manager

Work culture is great and employee well being are always a priority in Digital Nest, exceptional leadership team, Work life balance is a great perk being with Digital Nest, Management encourages employees to take timeoff for yourself and they are very cooperative

Priyanka Dhanda

HR Associate

The learning opportunities and the room for growth is vast at the company, i gained so much knowledge and exposure here, it has a wonderful work space and super fun work environment

Neha Sreeram

HR Associate

The culture at Digital Nest is by far the greatest asset. You can tell that they truly consider about the happiness of their employees. It’s a really relaxed and calm environment, even though the work we do can be fast paced. I don’t dread coming into work on Monday mornings and the growth opportunities are totally vast and varied here

Snehitha G

Program Manager

Good support from the management. Good place to work and learn about different communities. Salary is good and one can make lots of incentives and bonus.Great staffs and great emloyees. Highly recommend working here as it is a great source for networking and career growth

Apply Today

We work, We Innovate , We Cherish Together

Along with work we do Celebrations, Games, Team Parties, Team Activities, Learning New Technologies

Current Openings at Digital Nest

join hands with us to build a world class company !

Digital Marketing Manager
Job Description

Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns

Design, build and maintain our social media presence

Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)

Identify trends and insights, and optimize spend and performance based on the insights

Brainstorm new and creative growth strategies

Plan, execute, and measure experiments and conversion tests

Collaborate with internal teams to create landing pages and optimize user experience

Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

Instrument conversion points and optimize user funnels

Collaborate with agencies and other vendor partners

Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Role : Digital Marketing Manager
Industry Type : Education
Functional Area : Marketing, Advertising, MR, PR, Media Planning
Employment Type : Full Time, Permanent
Role Category : Creative
Education :
UG : Any Graduate
PG : Post Graduate
Graphic Designer
Job Description

Study design briefs and determine requirements

Schedule projects and define budget constraints

Conceptualize visuals based on requirements

Prepare rough drafts and present ideas

Develop illustrations, logos and other designs using software or by hand

Use the appropriate colors and layouts for each graphic

Work with copywriters and creative director to produce final design

Test graphics across various media

Amend designs after feedback

Ensure final graphics and layouts are visually appealing and on-brand

Role :Graphic Designer

Industry Type : Education

Functional Area : Design, Creative, User Experience

Employment Type : Full Time, Permanent

Role Category : Creative

Education :

UG :Any Graduate

PG :Any Postgraduate
Content Writer
Research industry-related topics (combining online sources, interviews and studies)

Write clear marketing copy to promote our products/services

Prepare well-structured drafts using Content Management Systems

Proofread and edit blog posts before publication

Submit work to editors for input and approval

Coordinate with marketing and design teams to illustrate articles

Conduct simple keyword research and use SEO guidelines to increase web traffic

Promote content on social media

Identify customers’ needs and gaps in our content and recommend new topics

Ensure all-around consistency (style, fonts, images and tone)

Update website content as needed

Role : Content Writer

Industry Type : Education

Functional Area : Design, Creative, User Experience, Editing, Content

Employment Type : Full Time, Permanent

Role Category : Creative

Education

UG :Any Graduate

PG : Any Post Graduate
Copy Writer
Job Description

Write clear, attractive copy with a distinct voice

Interpret copywriting briefs to understand project requirements

Collaborate with designers, PR and other professionals on large- and small-scale marketing projects (e.g. email campaigns and landing pages)

Conduct high-quality research and interviews

Edit and proofread copy as needed

Use SEO principles to maximize copy’s reach

Source images and other content.

Role : Copywriter

Industry Type : Education

Functional Area : Design, Creative, User Experience, Editing, Content

Employment Type : Full Time, Permanent

Role Category : Creative

Education

UG : Any Graduate

PG : Any Post Graduate
Front Office Executive
Job Description

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Greet and Welcome guests

Answer questions and address complaints

Answer all incoming calls and redirect them or keep messages

Receive letters, packages etc. and distribute them

Prepare outgoing mail by drafting correspondence, securing parcels etc.

Check, sort and forward emails

Monitor office supplies and place orders when necessary

Keep updated records and files

Monitor office expenses and costs

Take up other duties as assigned (travel arrangements, schedules etc.

Role : Front Office Executive
Industry Type : Education
Functional Area : Executive Assistant, Front Office, Data Entry
Employment Type : Full Time, Permanent
Role Category : Admin
Education
UG : Any Graduate
PG : Any Post Graduate
Customer Support
Job Description

Respond to customer queries in a timely and accurate way, via phone, email or chat

Identify customer needs and help customers use specific features

Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

Update our internal databases with information about technical issues and useful discussions with customers

Monitor customer complaints on social media and reach out to provide assistance

Share feature requests and effective workarounds with team members

Inform customers about new features and functionalities

Follow up with customers to ensure their technical issues are resolved

Gather customer feedback and share with our Product, Sales and Marketing teams

Assist in training junior Customer Support Representatives

Role : Customer Support
Industry Type : Education
Functional Area : Customer Service, Operations
Employment Type : Full Time, Permanent
Role Category : Customer Support
Education
UG : Any Graduate
PG : Any Post Graduate

Program Manager
Job Description

Hiring and Onboarding instructors

Will be handling calls/ mails

Managing CRM tools

Counselling students about courses

Scheduling Demo/ Batches

Scheduling calendars

Acting as a bridge between instructors, students and management

Helping students in Placements

Doing research on job portals like Naukri, linkedin For finding jobs and internships for students

Signing contract agreements with instructors

Increasing the walking count at the campus

Allocating batches/classes to the students

Creating graphics for various course activities

Making final announcements about batches and demos

Resolving students and trainers queries

Planning and budgets for the courses

Conducting guest webinars/ seminars for the alumni

Managing finance activities like collecting payments, sending payment reminders

Creating profit/loss statements for finance reports

Taking feedbacks from the students and the trainers on a timely basis

Recording testimonials of the students and posting on social media platforms

Creating and managing alumni data for alumni connections

Role : Program Manager
Industry Type : Education
Functional Area : Management, Operations, Admin
Employment Type : Full Time, Permanent
Role Category : Program Management
Education
UG : Any Graduate
PG : Any Post Graduate
Program Associate
Job Description

Hiring and Onboarding instructors

Will be handling calls/ mails

Managing CRM tools

Counselling students about courses

Scheduling Demo/ Batches

Scheduling calendars

Acting as a bridge between instructors, students and management

Helping students in Placements

Doing research on job portals like Naukri, linkedin For finding jobs and internships for students

Signing contract agreements with instructors

Increasing the walking count at the campus

Allocating batches/classes to the students

Creating graphics for various course activities

Making final announcements about batches and demos

Resolving students and trainers queries

Planning and budgets for the courses

Conducting guest webinars/ seminars for the alumni

Managing finance activities like collecting payments, sending payment reminders

Creating profit/loss statements for finance reports

Taking feedbacks from the students and the trainers on a timely basis

Recording testimonials of the students and posting on social media platforms

Creating and managing alumni data for alumni connections

Role : Program Associate
Industry Type : Education
Functional Area : Management, Operations and Counselllng
Employment Type : Full Time, Permanent
Role Category : Program Associate
Education
UG : Any Graduate
PG : Post Graduate
HR Manager
Job Description

Develop and implement HR strategies and initiatives aligned with the overall business strategy

Bridge management and employee relations by addressing demands, grievances or other issues

Manage the recruitment and selection process

Support current and future business needs through the development, engagement, motivation and preservation of human capital

Develop and monitor overall HR strategies, systems, tactics and procedures across the organization

Nurture a positive working environment

Oversee and manage a performance appraisal system that drives high performance

Maintain pay plan and benefits program

Assess training needs to apply and monitor training programs

Report to management and provide decision support through HR metrics

Ensure legal compliance throughout human resource management

Role : HR Manager
Industry Type : Education
Functional Area : Recruitment, HR
Employment Type : Full Time, Permanent
Role Category : HR
Education
UG : Any Graduate
PG : Post Graduate
Placement Officer
Job Description

Strategize and achieve successful career outcomes for the graduating class through a robust campus recruitment process.

Achieve individual targets assigned for the annual recruitment process, summer internships and live projects. Support other team members wherever required.

Convert new accounts through structured market outreach.

Plan and engage with corporates for strategic activities including guest lectures, panel discussions, conclaves, workshops, competitions, etc.

Manage and support student career services, including career counselling, grooming and helping in the preparation of students for facing interviews.

Work with key stakeholders including Alumni, Faculty, Administration, Marketing & Admissions teams to achieve both career services and larger institutional objectives.

Well networked in the corporate HR community. Experience in working with senior professionals in HR and functional leaders, having a track record of closing the deals.

Achieving Placement and Internship targets.

Create new placement partner’s basis placement load across schools and managing existing placement partners for repurchase of placements, internships

Student counselling sessions in house for graduation outcomes.

Corporate Engagement activities like Guest Lectures, Student Trainings, Conclaves, Workshops etc.

Role : Placement Officer
Industry Type : Education
Functional Area : Placements, Student Coordination
Employment Type : Full Time, Permanent
Role Category : Admin / HR
Education
UG : Any Graduate
PG : Post Graduate
Outbound Sales Executive
Job Description

Attend networking events, community events and hearings to generate leads

Contact prospective customers by both telephone and email

Market Research to develop warm leads

Vet lead list for warm and cold leads

Identify prospects that fit the target demographic

Use product knowledge to showcase the solutions that our company can offer to prospects

Up sell additional products as need arises

Use database, CRM, or other software to track progress with new prospects

Report weekly sales goals and objectives to regional leaders

Negotiate price with clients who are interested in making bulk orders

Maintain contact with existing clients to make sure they are satisfied and request referrals

Attend trainings to stay up to date with the specifications of new products and service offerings

Role : Outbound Sales Executive
Industry Type: Education
Functional Area : Outbound Sales
Employment Type : Full Time, Permanent
Role Category : Sales
Education
UG : Any Graduate
PG : Post Graduate
Inbound Sales Executive
Job Description

Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards.

Facilitate sales of all services according to company and client requirement.

Coordinate with customers and avoid any discontinuation from his or her end.

Assist customers with all knowledge on products and services and perform required repairs and prepare bills for same.

Administer all customer complaints and ensure timely resolution within required guidelines.

Supervise all unresolved compliant for sales.

Perform troubleshoot on all customer service issues and schedule all field service calls as required.

Manage and process and correspondence with customers.

Schedule all customer appointments according to procedures and documents all customer transactions and prepare required paperwork.

Prepare all new contracts and handle all incoming calls for same.

Analyze all client requirements and assist to prepare all service contracts and facilitate sales for same.

Perform all follow up for all outbound calls.

Supervise all on line chat sales calls for clients.

Ensure optimal level of client satisfaction at all times and process all orders on phone.

Role : Inbound Sales Executive
Industry Type : Education
Functional Area : Inbound Sales
Employment Type : Full Time, Permanent
Role Category : Sales
Education
UG : Any Graduate
PG : Post Graduate
Operations Manager
Job Description

Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization

Develop, implement, and maintain quality assurance protocols

Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity

Actively pursue strategic and operational objectives

Ensure operational activities remain on time and within a defined budget

Track staffing requirements, hiring new employees as needed

Oversee accounts payable and accounts receivable departments

Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution

Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

Partner with cross-functional support teams in improving the proprietary tools and systems

Work closely with legal and safety departments to make sure activities remain compliant

Oversee materials and inventory management

Conduct budget reviews and report cost plans to upper management

Role : Operations Manager
Industry Type : Education
Functional Area : Operations, Admin
Employment Type : Full Time, Permanent
Role Category : Operations
Education
UG : Any Graduate
PG : Post Graduate

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