Work With Us
At Digital Nest, we value innovative thinkers who drive our growth. Recognizing our employees as the cornerstone of our success, we’re committed to fostering both vertical and horizontal career growth, empowering them to cultivate their passions and skills.
2011
Establishment
10,000+
Learners
10+ Countries
Global Presence
3 Branches
in Hyderabad
4.6 *
Avg Rating
About Us
At Digital Nest, we believe in the power of education to transform lives. We are at the forefront of the EdTech revolution, creating cutting-edge solutions that bridge the gap between traditional learning and the demands of the digital age. Our innovative platforms and tools are designed to inspire, engage, and unlock the full potential of every learner.
Why Choose Digital Nest?
Empowering culture, growth opportunities, and a vibrant, inclusive work environment.
Attractive Incentives and Rewards
We offer enticing incentives and rewards that recognize your hard work and dedication, ensuring your efforts are appreciated and valued
Employee unwind sessions
Sitting at your laptops all the time would be tiring, and we understand that. That’s why we have regular unwinding events like team outings, team lunches and many more inhouse games and fun activities .
Collaborate with exceptional talent
Our teams are headed by some of the most brilliant minds in the industry. Working under their guidance offers you boundless opportunities for learning and growth.
Cross Functional Exposure
We encourage exploration across departments, enabling our team members to gain valuable insights and experiences across various departments, fostering a more well-rounded professional development.
Take Ownership for your work
Owning your work fuels empowerment. It’s about more than tasks—it’s a commitment to drive, innovate, and inspire. Taking ownership means leading by example, shaping success through your dedication and passion.
A transparent work environment
Accessibility is key—from the CEO downwards, everyone is approachable. Whether you have groundbreaking ideas that could transform our workplace or if you have any concerns regarding your tasks, feel encouraged to engage with our leadership openly and freely.
Perks & Benefits
Enjoy competitive salary, comprehensive benefits, and a supportive work culture.
Flexible Paid Time Off
Remote Work Flexibility
Adjustable Work Hours
Team-building Events
Referral Rewards
Meal Breaks
Health Insurance
Paid Maternity Leave
Pay Raise
Paid Vacation
Achievement Award
Retention Bonus
Current Openings at Digital Nest
Join hands with us to build a World Class Company !
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Digital Marketing Manager
Job Description
- Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
- Design, build and maintain our social media presence
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize user experience
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Instrument conversion points and optimize user funnels
- Collaborate with agencies and other vendor partners
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Role : Digital Marketing Manager
Industry Type : Education
Functional Area : Marketing, Advertising, MR, PR, Media Planning
Employment Type : Full Time, Permanent
Role Category : Creative
Education :
UG : Any Graduate
PG : Post Graduate -
Graphic Designer
Job Description
- Design graphic content, illustrations, and infographics.
- Translate data, concepts, and frameworks into beautiful visual representations for blogs, eBooks, whitepapers, and reports.
- Manage the Graphic requirements from the cross functional teams.
- Manage the teams creatives delivery on time.
- Manage graphic designs from conception to delivery.
- Create, improve, and enforce design style guides.
- Generate fresh design concepts for the whole range of content assets.
- Ensure brand consistency throughout various marketing projects.
- Liaise between the marketing and cross functional teams to ensure deadlines are met.
- Present and defend your design decisions. All your design decisions should be based on strong fundamental principles (i.e., color theory, visual weight, etc.) as well as your own design thinking.
- Establish and promote design guidelines, best practices, and standards.
- Continually keep yourself and your design team updated with the latest changes in your industry’s standards.
- Conceptualising original ideas that bring a refreshing simplicity to designs.
Skills Required:
- Possess strong conceptual skills, high level sense of design, layout, and typography, and be a broad thinker able to offer a variety of design solutions.
- Demonstrable creative design skills with a strong portfolio from a range of campaigns, reports, eBooks, and whitepapers.
- Experience using tools such as Adobe Creative Suite, Sketch, Photoshop, Illustrator, InDesign.
- Creative ideas with problem solving mindset.
- Be open to receiving objective criticism and improving upon designs.
- A keen eye for visual details and aesthetic skills.
- Ability to meet deadlines and collaborate with team members.
- Strong creative, organizational, problem solving and time-management skills.
- Excellent interpersonal and communication skills.
- Expert knowledge in graphic production process.
- Work well with tight deadlines in a team environment.
- Able to take projects from start to finish with minimal supervision.
- Adaptable and quick learner. Must be able to apply style guides creatively while upholding brand identity
Experience (Functional Competence)- Minimum 4-8 years of experience as a Graphic Designer.
- Managing the team of at least 10 people
- Prior experience working with education and ed-tech company would be a plus
Full Time, PermanentCreativeKey Skills: Team Management, adobe creative suite, Graphic Designing, Indesign typography, creative designingEducation :Any GraduateAny Postgraduate -
Content Writer
- Research industry-related topics (combining online sources, interviews and studies)
- Write clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images and tone)
- Update website content as needed
Full Time, PermanentCreativeEducationAny GraduatePG : Any Post Graduate -
Copy Writer
Job Description
- Write clear, attractive copy with a distinct voice
- Interpret copywriting briefs to understand project requirements
- Collaborate with designers, PR and other professionals on large- and small-scale marketing projects (e.g. email campaigns and landing pages)
- Conduct high-quality research and interviews
- Edit and proofread copy as needed
- Use SEO principles to maximize copy’s reach
- Source images and other content.
Full Time, PermanentCreativeEducationAny GraduatePG : Any Post Graduate -
Social Media Analyst
Job Description
As a Senior Social Media Analyst, you will be responsible for analyzing and optimizing social media campaigns across various platforms, including Facebook, Twitter, Instagram, LinkedIn, TikTok and others. You will work closely with the marketing team to develop strategies and tactics that drive engagement, awareness, and conversions.
Your Key Responsibilities include:
- Social Media Analysis: Conducting social media analysis to evaluate the effectiveness of campaigns and identify areas for improvement. This includes tracking social media metrics such as reach, engagement, click-through rates, and conversions.
- Social Media Strategy: Collaborating with the marketing team to develop social media strategies that align with business goals and drive engagement, awareness, and conversions.
- Content Planning: Developing and implementing content plans for social media platforms that align with the overall marketing strategy and target audience.
- Campaign Optimization: Continuously optimizing campaigns to improve performance by testing and analyzing various elements such as ad creative, targeting, and landing pages.
- Reporting: Preparing regular reports on social media performance, highlighting key metrics and insights, and providing recommendations for improvement.
- Industry Knowledge: Staying up to date with industry trends and best practices in social media marketing and sharing insights with the marketing team.
Requirements:
- Any Bachelor’s degree from recognized university.
- 4+ years of experience in social media marketing, preferably in an agency or fast-paced environment.
- Expertise in social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and others.
- Strong analytical skills with the ability to analyze and interpret data to drive decision-making.
- Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams.
- Strong attention to detail and ability to manage multiple projects simultaneously.
If you have a passion for social media and experience in driving successful campaigns, we encourage you to apply for this exciting opportunity as a Senior Social Media Analyst.
Role : Social Media Marketing
Industry Type : EdTech / E-Learning
Functional Area : Marketing & Communication
Employment Type : Full Time, Permanent
Role Category : Digital Marketing
Education
UG : Any Graduate
PG : Any Post Graduate -
Customer Support & Front Desk Management
Job Description
- To be Presentable, greet and welcome people.
- Be a Smart Communicator.
- Answer all incoming calls and redirect them or keep messages.
- Basic knowledge of Computers.
- Highest Level of Proficiency in English.
- Familiarity with Microsoft Office Suite
- Managing Front Desk
- Receiving and making phone calls to the leads
- Receiving and sending e-mails to the same
- Providing Pre-Assessment Forms to the leads and Assisting them
- Transferring and Assigning calls
- Maintaining Excel sheets
- Maintaining and Uploading all the Leads data
- Managing all the Expenses in an Excel Sheet
Role : Customer Support
Industry Type : E-Learning/EdTech
Functional Area : Customer Service, Administration & Facilities
Employment Type : Full Time, Permanent
Role Category : Customer Support
Education
UG : Any Graduate
PG : Any Post Graduate -
Customer Success Specialist
Job Description:
- Resolve day to day queries from learners & ensure SLAs are met
- Actively be in touch with the students & engaging with them
- Communicate with learners on weekly milestones via email, whatsapp or phone call
- Should mark sales activity of the student in CRM
- Onboarding: Work with the Sales Team to facilitate a seamless Customer on- boarding process, ensuring a smooth go live and introduction for the Customer from the outset.
- Customer Renewals Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe.
- Handle end-end queries of the students & resolving them
- Collecting reviews from the students post completion of the course
- Should be competent to handle multiple learners and help them identify their key strengths
- Taking call escalations and reaching out to customers who have emailed their escalations
- Understand and resolve the queries of customer over the call, emails and chats.
- Will be responsible for collection of the pending fees.
- To be in constant touch with the students to ensure that they complete the course in timely manner.
- Taking feedbacks from the students and the trainers on a timely basis
- Recording testimonials of the students and posting on social media platforms
What We Are Looking For
- 2years+ of experience, preferably in a customer success role
- Good Interpersonal and Communication Skills
- Excellent organizational skills, verbal, and written communication skills
- Proven experience of leading a service driven support team operation through periods of significant growth or change.
- High customer centricity, to understand student expectations and support them to achieve their goals and Ensuring that the team achieve their Targets.
- Prior experience in setting up processes & managing customer support team.
- Ability to structure, design & execute processes
- Ability to conduct deep-dive analysis on customer feedback and strategizing next steps
- Flexibility to take up ad-hoc tasks/initiatives
- Focused result orientation.
- Team: Student / Customer Success
- Job Type: Full Time
- Role: Customer Success Associate
- Industry Type: Education / Training
- Department: Customer Success, Service & Operations
- Employment Type: Full Time, Permanent
- Education: Any Graduate
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Pre Sales Associate
Roles and Responsibilities:
- Reaching out to prospective students of Digital Nest over call and chat support and converting them to enrolments.
- Qualifying and pitching the program details to the students who applied for the program and generating promising leads for inside sales team to pursue.
- Counseling students and suggesting them the best career path according to their needs.
- Managing student accounts by ensuring timely follow-ups.
- Developing and sustaining solid relationships with students to encourage repeat business.
- Developing in-depth knowledge of courses offered to make suitable recommendations based on students’ needs and preferences
- Building and maintaining a database and ensuring admissions to potential customers.
- Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales
Eligibility:
- Bachelor’s or Associate’s degree in Marketing, Communications, Business Administration, or related field is preferred.
- Background in inside sales or consumer sales (Preferred not mandatory)
- 0-1 Year experience in Presales/Tele-sales/Voice process
- Proficiency in all Microsoft Office applications.
- Strong negotiation and consultative sales skills.
- Effective communication skills.
- Freshers can apply.
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Sales Manager
The ideal candidate for the described role is someone with a strong background in sales leadership and a specific set of skills and attributes:
- Proven Sales Leadership: The ideal candidate should have a track record of success in leading sales teams. They should have hands-on experience in setting up and managing a direct-to-consumer consultative sales team.
- Team Management: They should have experience managing teams, including Sales Managers and Inside Sales executives, with a minimum team of 10-15 members. This indicates an ability to handle a substantial workforce.
- High Ticket Product Experience: The candidate should be comfortable working with high-value products that require long-term nurturing but can also create a sense of urgency to drive quick decision-making among consumers.
- Competitive Sales Environment: They should have a history of working in highly competitive sales environments and should have consistently ranked in the top 10 percentile of their team. This demonstrates their ability to excel under pressure.
- Data-Driven Approach: The ideal candidate should be extremely data-driven and have experience in building and scaling up sales processes. This suggests a strategic and analytical mindset.
As for the responsibilities of the role, they include: - Team Leadership: Leading a team of 10-15 Admissions Counsellors and providing strategic direction to achieve monthly and quarterly enrollment, revenue, and collection targets.
- Sales Life Cycle Management: Owning the entire sales closing life cycle for leads assigned to the team. This includes managing a team responsible for making phone calls, conducting product demonstrations, closing sales, and maintaining post-sales relationships.
Sales Pipeline Monitoring: Monitoring the sales pipeline for the team to ensure the quality of the sales funnel. This involves tracking the progress of leads through the sales process. - Training and Development: Overseeing the training provided by Team Lead to Admissions Counsellors. This includes training on learner profiling, program knowledge, and sales closure techniques.
- Talent Retention: Controlling team attrition by managing and nurturing sales talent. Retaining experienced and skilled team members is crucial for success.
Performance Metrics: Setting performance standards for the team using key input and output metrics. Monitoring the team’s overall performance against these goals to ensure they are on track. - CRM Software and Reporting: Managing CRM software, such as Lead Square, and pulling reports from it to analyze data related to leads and team performance.
- Target Achievement: Ensuring that the team hits their targets, which includes enrollment, revenue, and collection goals.
The ideal candidate should possess a combination of leadership, strategic thinking, data analysis skills, and a deep understanding of the sales process to excel in this role.
Role : Business Development Manager / TL / Sales Manager
Industry Type : EdTech / E-Learning
Functional Area : Sales & Business Development
Employment Type : Full Time, Permanent
Role Category : BD / Pre Sales
Education
UG : Any Graduate
PG : Any Post GraduateKey Skills: Team Management, Target Achievement, Team Handling, Sales Forecasting, New Business Development, Sales Planning, Revenue Generation
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Email Marketing Specialist
Job Description
Responsibilities
- Support the email marketing campaign production process.
- Responsible for design, content management, and execution of all email marketing collateral
- Comply with all email best practices, guidelines and is aware of all spamming laws
- Execute robust A/B testing strategies to optimize our marketing communications and increase engagement/performance
- Collaborate with cross-functional teams to support multi-channel campaign efforts to achieve company goals and drive results
- Track and analyze results of campaigns to drive future strategy and identify opportunities for growth
- Promote and foster a learning culture by monitoring latest industry thinking and innovation to inform direction for future strategies/plans
Qualifications:
- 1-3 years of experience in designing and building marketing campaigns, creating content, executing campaign automations, or an equivalent combination of education and experience
- Should have good hands on-experience with Marketing automation tool like (MoEngage, WebEngage etc..) and Email service providers like (Mailchimp, Aweber etc..)
- Any graduate
- Demonstrated ability using creative design software such as Illustrator, Photoshop, InDesign, or related products to build sophisticated marketing campaigns
- Experience creating, editing, and problem-solving responsive HTML/CSS code preferred Ability to work autonomously in a fast-paced environment
Role : Email Marketing
Industry Type : Education / Training
Functional Area : Marketing & Communication
Employment Type : Full Time, Permanent
Role Category : Digital Marketing
Education
UG : Any Graduate
PG : Post Graduate -
HR Recruiter
Job Description
- We are looking for a Talent Acquisition Specialist to join our Human Resources department.
- Talent Acquisition responsibilities include sourcing candidates through various channels, planning interview and selection procedures.
- To be successful in this role, you should be able to develop long-term recruiting strategies and nurture trusting relationships with potential hires.
- Ultimately, you will create strong talent pipelines for our company’s current and future hiring needs.
Responsibilities:
- Coordinate with hiring managers to identify staffing needs
- Determine selection criteria Source potential candidates through online channels (e.g. social platforms and professional networks)
- Plan interview and selection procedures, including screening calls, assessments and interviews
- Assess candidate information, including resumes and contact details, using our HRMS
- Design job descriptions and interview questions that reflect each positions requirements
- Lead employer branding initiatives
- Forecast quarterly and annual hiring needs by department
- Foster long-term relationships with past applicants and potential candidates
Role : HR Recruiter
Industry Type : EdTech / E-Learning
Functional Area : Recruitment, HR
Employment Type : Full Time, Permanent
Role Category : Recruiter & Talent Acquisition
Education
UG : Any Graduate
PG : Post Graduate -
HR Corporate Relations
Job Description
- Strategize and achieve successful career outcomes for the graduating class through a robust campus recruitment process.
- Achieve individual targets assigned for the annual recruitment process, summer internships and live projects. Support other team members wherever required.
- Convert new accounts through structured market outreach.
- Plan and engage with corporates for strategic activities including guest lectures, panel discussions, conclaves, workshops, competitions, etc.
- Manage and support student career services, including career counselling, grooming and helping in the preparation of students for facing interviews.
- Work with key stakeholders including Alumni, Faculty, Administration, Marketing & Admissions teams to achieve both career services and larger institutional objectives.
- Well networked in the corporate HR community. Experience in working with senior professionals in HR and functional leaders, having a track record of closing the deals.
- Achieving Placement and Internship targets.
- Create new placement partner’s basis placement load across schools and managing existing placement partners for repurchase of placements, internships
- Student counselling sessions in house for graduation outcomes.
- Corporate Engagement activities like Guest Lectures, Student Trainings, Conclaves, Workshops etc.
Role : HR Corporate Relations
Industry Type : Education
Functional Area : Placements, Student Coordination
Employment Type : Full Time, Permanent
Role Category : Admin / HR
Education
UG : Any Graduate
PG : Post Graduate -
Outbound Sales Executive
Job Description
- Attend networking events, community events and hearings to generate leads
- Contact prospective customers by both telephone and email
- Market Research to develop warm leads
- Vet lead list for warm and cold leads
- Identify prospects that fit the target demographic
- Use product knowledge to showcase the solutions that our company can offer to prospects
- Up sell additional products as need arises
- Use database, CRM, or other software to track progress with new prospects
- Report weekly sales goals and objectives to regional leaders
- Negotiate price with clients who are interested in making bulk orders
- Maintain contact with existing clients to make sure they are satisfied and request referrals
- Attend trainings to stay up to date with the specifications of new products and service offerings
Role : Outbound Sales Executive
Industry Type: Education
Functional Area : Outbound Sales
Employment Type : Full Time, Permanent
Role Category : Sales
Education
UG : Any Graduate
PG : Post Graduate -
Inbound Sales Specialist
Role Summary:
- We’re looking for an Admissions Counselor who is extremely customer centric and is excited by the challenges of a new emerging business environment.
- As an Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.
- You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.
Roles & Responsibilities:
- Responsible to manage & convert leads for versatile programs which are in collaboration with renowned Universities
- Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
- Identifying references through the existing customer base to increase the sales pipeline
- Details pertaining to lead discussions & conversion should be updated real-time on CRM (Leadsquared) software
- Responsible for adherence of the inside sales process, tools and data management.
- Meet and exceed the given weekly, monthly and quarterly targets in terms of revenue as well as number of enrolments.
- Handle Objections and Price Negotiation in order to generate Sales Revenue.
- Want to maintain effective communication till the time the learner is onboard
Skills Required:
- Excellent written and spoken communication skills (English proficiency).
- Strong sales bent of mind, in order to understand and effectively communicate what Digital Nest is offering to its prospective students and close applications.
- Approachable and vibrant personality.
- Ability to approach any situation with patience and very strong empathy.
- Passion to deliver the highest levels of customer service at all times.
- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.
- Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines.
Role : Admission Counsellor / Inside Sales
Industry Type : EdTech / E-Learning
Functional Area : Sales & Business Development
Employment Type : Full Time, Permanent
Role Category : BD / Pre Sales
Education
UG : Any Graduate
PG : Post GraduateKey Skills: B2C Sales, Admission Counselling, Pressure Handling Planning Skills, Convincing Power, Target Orientation, Counselling, Public Speaking, Presentation Skills, Inside sales, Convincing Ability, Selling Skills, Management Skills, communication skills, Interpersonal Skills
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Operations Manager
Job Description
- Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
- Develop, implement, and maintain quality assurance protocols
- Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
- Actively pursue strategic and operational objectives
- Ensure operational activities remain on time and within a defined budget
- Track staffing requirements, hiring new employees as needed
- Oversee accounts payable and accounts receivable departments
- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution
- Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Partner with cross-functional support teams in improving the proprietary tools and systems
- Work closely with legal and safety departments to make sure activities remain compliant
- Oversee materials and inventory management
- Conduct budget reviews and report cost plans to upper management
Role : Operations Manager
Industry Type : Education
Functional Area : Operations, Admin
Employment Type : Full Time, Permanent
Role Category : Operations
Education
UG : Any Graduate
PG : Post Graduate
Candidate Journey
1. Phone Screening
One of our recruiters will contact you to explore the job opportunity, assess your skillset according to the requirement of the company and potentially arrange first roiund of interview
2. First Interview
You’ll engage with the Hiring Manager or a Team Manager, conversing about your work history. This session aims to provide clarity on the role while evaluating your qualifications.
3. Assessments/ Assignment
Upon invitation to the second interview, you will receive an assessment /assignment based on the role that you have applied for, to be completed within a stipulated amount of time.
4. Second interview
The Recruiter and the Hiring Manager will collaboratively conduct the second interview. Should a new individual be present, a brief introduction will be provided. Following the interview, the outcomes of any assessments and assignments will be reviewed and discussed.
5. Employment Offer
Following the interview process, you’ll receive a job offer if you have qualified the final round via email from the Recruiter. Upon acceptance, our HR department will send you an electronic contract for your signature.
We Work, We Innovate , We Cherish Together
What Our Employees Say
Work culture is great and employee well being are always a priority in Digital Nest, exceptional leadership team, Work life balance is a great perk being with Digital Nest, Management encourages employees to take timeoff for yourself and they are very cooperative
At Digital Nest, the culture is a true standout. The company places a genuine emphasis on the well-being and happiness of its employees. The work environment, though dynamic and fast-paced, exudes a sense of calm and relaxation. Mondays are not a source of apprehension, and the abundance of varied growth opportunities adds to the overall positive experience at the company.
The management provides excellent support, creating a positive working environment. It’s a conducive place for learning about diverse communities. The competitive salary is complemented by numerous incentives and bonuses. The team consists of fantastic and dedicated staff and employees. I highly recommend working here for its valuable networking opportunities and promising career growth.