ServiceNow Training In Hyderabad, India

ServiceNow is a cloud-based workflow automation technology that offers technical management software as a service (SaaS) and helps businesses increase operational efficiencies by streamlining and automating repetitive operations.
ServiceNow began as an IT service management platform, but has since developed into an enterprise service management platform for businesses, unifying all business processes from customer support to HR to security, and more. Digital Nest , a ServiceNow training institute in Hyderabad , has curated the best industry-oriented training course structure, involving practical learning and implementation methodology. Our trainers hail from top MNCs with immense knowledge, command over the subject and hold years of experience in real time.
  4.5 Rating   |  1500+ Enrolments   |   Classroom & Online
Enquire :  808-899-8664

ServiceNow Training In Hyderabad, India

ServiceNow is a cloud-based workflow automation technology that offers technical management software as a service (SaaS) and helps businesses increase operational efficiencies by streamlining and automating repetitive operations.
ServiceNow began as an IT service management platform, but has since developed into an enterprise service management platform for businesses, unifying all business processes from customer support to HR to security, and more. Digital Nest , a ServiceNow training institute in Hyderabad , has curated the best industry-oriented training course structure, involving practical learning and implementation methodology. Our trainers hail from top MNCs with immense knowledge, command over the subject and hold years of experience in real time.
  4.5 Rating
1523+ Enrollments   |   Classroom & Online

2 Months

Duration

1000+

Course Enrollments

100%

Placement Assistance

0% EMI

3 Partner Banks

Key Highlights of ServiceNow Course

   60+ Learning Hours
 Course is carefully designed and curated by real time ServiceNow industry experts
 Our ServiceNow Certification Course Trainers hold 15+ years of experience
 100% assured placement Assistance
 State of the art training center
 Dedicated placement team
 Certificate after completion of the course
  Trainer support after completion of the    course
 Case study Approach
 Module-wise assessment tests to keep track of the student’s progress
  Real time project
  Backup Classes, Videos
 Relevant Real time examples
Exercises, assignments and handouts given after every session.
 Lab facility after class hours is available
 Dedicated Batch Whatsapp group with        trainer and Digital Nest Admin for easier flow of communication.

Learn From Experts

The Most Advanced ServiceNow

Training Program In India

Curriculum    |   Description    |   Training Modes    |   Reviews    |   FAQs

ServiceNow Course Curriculum

Course 1: ServiceNow Admin and ITSM with scripting
1) Introduction to Service Now

a) Introduction to service now instances & Process

b) SNC Navigations

c) SNC Applications and Modules

d) Forms, Lists and Tables

2) Basic Forms and List Modifications and Administration

a) Personalizing Forms

b) Introduction to Different types of Fields

c) Dependent choice field creation

d) Creating new sections in forms

e) Personalizing Lists and List controls

3) Configuring Users and Groups Administration

a) Users

b) Groups

c) Roles

d) Roles tagging to users and groups

4) Tables & Columns and Administration

a) Introduction, schema map, creating tables adding fields etc.

b) Auditing tables and fields

c) Recovering deleted data

5) Applications and Modules Administration

a) Creating and modifying applications and modules and other related activities

b) Limiting access of Applications and modules to specific set of roles

6) Introduction on different Modules

a) Incident Management

b) Problem Management

c) Change Management and it’s workflows

d) Service Level Management

7) Change Management

a) Different types of change requests and their significance

b) Change Types and Respective workflows

c) Risk Assessment Plugin activation

d) Risk Questionnaires configuration and defining thresholds and conditions

8) Service Level Management

a) SLA definitions and triggering conditions

b) SLA schedules

c) Retroactive start usage in SLA

d) SLA workflow and Notifications on breach

9) Service Catalog

a) Introduction to Service Catalog and Categories and Items

b) Introduction to Variables and Variable Sets.

c) Creating workflows

d) Associating workflows to Items

e) Record Producers

f) Order Guides

10) Email Notifications and Events

a) Email notification creation (when to trigger, whom to trigger, what content to send)

b) Templates utilization in email notification

c) Events creation

d) Email notification through events

e) Email notification in workflow via notification and events

f) Send to event creator usage

g) Debugging mail sending issues

11) Import sets and Transform Maps

a) Data load through excel

b) Transform Mapping (Auto and Manual mapping)

c) Scheduled Imports

d) Data Sources

12) CMDB and Discovery

a) CMDB purpose in incident & problem & change request

b) Data load using import sets into CMDB

c) Different ways how data come into CMDB (import sets, discovery,3rd party CMDB integration)

d) Discovery purpose

e) Help the helpdesk in ServiceNow

f) How to enable Discovery in Snow

13) Scripting

a) Client Side scripting

i) Client Scripts (Intro, How to write and use)

ii) UI Policy (Intro, How to write and use)

b) Server Side scripting

i) UI Actions (Intro, How to write and use)

ii) Business Rules and Global Business Rules (Intro, How to write and use)

iii) Script Include

14) Update Sets

a) Introduction to update set

b) Creating an update set

c) Using an update set

d) Creating update source

e) Retrieving update sets

f) Moving changes between instances

g) Merging Update sets and moving between instances

h) Advantages and best practices

15) Reports, Gauges and Homepage

a) Creating Quick reports from lists

b) Creating Reports, Gauges and Homepages

c) Various types of reports and usage

d) Scheduling reports

16) MID Server installation

17) LDAP integration

18) SSO integration

19) Best Practices&Miscellaneous information like different versions and differences

20) Integrations:

• Rest API.

• Virtual Agent configuration In Service now with SLACK.

• LDAP integration.

• SSO integration

Course 2: ServiceNow Performance Analytics
1. Introduction to Performance Analytics

2. Indicator Scorecards

3. Data Collection

4. Automated Indicators and Break Downs

5. Formula and manual Indicators

6. Thresholds and Targets

7. Bucket Groups

8. Widgets and Dashboards.

Course 3: ServiceNow Training on Event Management Fundamentals.
Module 1 : Overview

• What is ITOM Operation suite

• Define customer challenges

• Learn about event management Capabilities

• Learn about High level Management and Operational Capabilities

• Demonstrate Application and Technical Services

Module 2 : Architecture and discovery

• Understand the Discovery and Mid Server Architecture.

• Understand the Event management Architecture

• Understand the monitoring process,

• Understand the Mid server Installation Process

Module 3: Event management

• Understand the difference between the event and alert

• Understand how events are processed.

• learn How to use event Field mappings

• Learn how to use Event Rules

• Learn how to use Event Thresholds

• Learn How to use inbound actions to covert email into actions.

Module 4: Alert and Tasks

• Describe the Purpose of an alert

• Describe the Key Data in alert

• Learn to navigate key alert interfaces.

• Understand how alerts impact profile is calculated

• Learn what actions can apply to an alert for resolution.

Module 5 : Event Sources.

• SNMP Traps

• Solar Winds

Course 4: ServiceNow Project Portfolio Management
Module 1 : Application Overview

Module 2 : Base configuration

Module 3 : Idea and Demand

Module 4 : Project Configuration

Module 5 : Team Space Configuration

Module 6 : Resource Management Configuration

Module 7 :Cost Configuration

Module 8 : Time Tracking Configuration

ServiceNow Training Description

ServiceNow is a cloud-based company that dominates the IT service management industry. It has grown in popularity as a result of the services it provides in the areas of IT Operations Management and IT Business Management. With a variety of excellent cloud platforms, it is possible to construct any programme quickly and reliably. ServiceNow is the most important platform for cloud-based operations and consequently one of the company’s most important business strengths.

This is an ITSM tool that is hosted in the cloud. It gives you more options in terms of functionality, dependability, and personalization. It was first introduced as an ITSM tool, but it has since developed and progressed to become much more than that, as it now assists in the development of a variety of programmes for finance, sales, and HR websites.

It has a stronghold in the market and generates a lot of revenue because of its affectivity. With the implementation of ServiceNow, all you had to do is to think operating your business and worry about managing the other tools like- infrastructure, database, servers, security, data centres,clustering, load balancing, etc.

Future of ServiceNow:

The future with ServiceNow can be known as a security profile for new job applicants. ServiceNow is deployed in various enterprises from varied areas. ServiceNow’s implementation has resulted in the creation of jobs for IT professionals in a variety of organisations. ServiceNow is a platform that is always evolving, and it will continue to do so in the foreseeable future.

 

ServiceNow Training Modes

We have Physical instructor led classes happening at Panjagutta and Hitech City Branches , Hyderabad
We teach Courses online Using tools like zoom, Microsoft Teams
How E-Learning Works?

We have recorded videos of the trainer . This videos were recorded while taking the class. We kept in mind that student should feel the classroom environment while training. we request you to take a trail session. if you are satisfied you can take up the course.

For trail session and more information you can contact digital nest sales team on +91-8088998664 or write us at info@digitalnest.in

We offer special Training for Companies we first understand the company, its services and we will diagnose the present marketing practices and then we prepare a customized curriculum that suits to the needs of that particular company.

For Corporate training you can Reach our Sales Team at +91-8088998664 or you can also write to us at info@digitalnest.in

FAQ’s Of ServiceNow Training

Who Can Opt for ServiceNow training?

Any graduate or postgraduate having analytical and logical skills would be the right candidate for the training. B.tech/BE/BBA/MBA/MSc Comp/ Stats/Maths/BSC Comp/Maths/PGDM People who are working in software or decision-making environment can also opt for this  course.

Do you provide materials and assignments for ServiceNow training?

Yes! We provide module-based material handouts of the ServiceNow course that is taught in the class. We also give practical assignments and assessment tests to monitor the student’s progress during the course.

How are we different from other institutes?

We are identified as the “Best Training Institute in Hyderabad.” by  Times of India in the category of  “times education icons.”  We conduct Mock Interview Sessions and various types of ServiceNow training assignments to face real-time challenges in an effortless manner. We always strive hard to make every ServiceNow trainee Happy, happiness comes when you give first the best industry curriculum, second the best trainers, third the best hands-on training, 4th the best start of art training facility where students can think beyond the box.

How is the demand for a ServiceNow course?
The future with ServiceNow can be known as a security profile for new job applicants. ServiceNow is deployed in various enterprises from varied areas. ServiceNow’s implementation has resulted in the creation of jobs for IT professionals in a variety of organisations. ServiceNow is a platform that is always evolving, and it will continue to do so in the foreseeable future.
Do you provide placements for ServiceNow training?
Yes! We provide Assured Placement Assistance for our ServiceNow Certification course. We have a dedicated Placement officer at Digital Nest, who’s job is to make sure that students are getting placements alerts and we also invite companies to our academy to hire our ServiceNow trainees.
What is the duration of the ServiceNow Course?
Typically the duration of ServiceNow training would last for 2 months. We have designed a curriculum that is very comprehensive in Hyderabad.
Where are we located?
Digital Nest has one of the top state of the art training centers in the prime locations in Hyderabad at Panjagutta which is 1 km away from Ameerpet and also one at Hitech City in the Silicon Valley area of Hyderabad.

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